Returns & Exchanges
Merchandise Return Policy
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting firstname.lastname@example.org.
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at email@example.com with photos of wrong/ damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/ color?
At this time, we don’t offer exchanges because each item is produced after it is ordered. If you are unsure which size would fit better, check out our sizing charts- we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabeled. If that is the case, please let us know at firstname.lastname@example.org within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund.